Redeem your Visa® Gift Card
Welcome back. Submit the form below within 30 days of returning from your cruise. Once your booking is reviewed and verified, your digital Visa Prepaid Card is emailed to the lead passenger, typically within 2 to 4 weeks.
Your details are used only to verify this booking and deliver your card. By submitting you agree to the offer terms on the Visa Prepaid Card offer page.
Before you submit
- Your cruise line reservation number. It is the booking number on the confirmation from the cruise line (for example 74873724), not your CruiseHub reference.
- The lead passenger's name exactly as it appears on the booking. The card is issued to the lead passenger.
- Ship, departure date and return date. Your return date must be within the last 30 days.
- The email address where you want the digital card delivered.
Eligibility recap
New, individual cruise bookings made through CruiseHub by U.S. and Canadian citizens 21 or older. Not valid on canceled and rebooked reservations. The card value is set by your total cruise fare and cannot exceed 10% of the cruise price.
Not sure what your card is worth? Use the calculator on the Visa Prepaid Card offer page, or read the full offer terms.
Need a hand? Call 1-877-733-0777, 24/7 including weekends, and a Cruise Manager will submit it with you.
Redemption FAQs
Where do I find my reservation number?
It is on the confirmation the cruise line sent when your booking was made, and it also appears on the booking confirmation you received from CruiseHub, labelled with the cruise line's name. Your CruiseHub reference is a separate short code; please use the cruise line's number here.
How long do I have to redeem?
Submit this form within 30 days after your cruise ends. If you have already passed the 30 days, submit anyway or call 1-877-733-0777, and a Cruise Manager will review your booking with you.
When will my card arrive?
Once your booking has been reviewed and verified, the digital Visa Prepaid Card is emailed to the lead passenger's address on file with activation instructions, typically within 2 to 4 weeks of your submission. Cards are only issued after you have returned from your trip.
Can the card go to a different email address?
The card is delivered to the lead passenger's email address on file. If it should go elsewhere, say so in the notes field and we will confirm with you before issuing it.
I booked two cabins. Do I submit twice?
Submit one form per booking (each cabin usually has its own reservation number). Mention the related booking in the notes so we can review them together.
What if my booking does not qualify?
We will email you either way once the review is complete. The offer applies to new, individual bookings made through CruiseHub by U.S. and Canadian citizens 21 or older; the full terms are on the offer page. Questions? Call 1-877-733-0777.
Rather do this by phone?
A real CruiseHub Cruise Manager can submit your redemption with you, any time, any day.
Call 1-877-733-0777How the Visa Prepaid Card offer works · Cruise Support · Manage My Booking
Florida Seller of Travel Ref. No. ST46163